Which channel do you respond best to?

Peer Insights

Text26%

Slack31%

Facebook Messenger6%

Browser Notifications2%

Email33%

1102 PARTICIPANTS
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Chief Executive Officer in Banking24 days ago

None of this;

WhatsApp for business.
Microsoft Team but earlier Skype for business was great.

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IT Manager in Constructiona year ago

Teams :) 

Senior Director Engineering in Travel and Hospitality3 years ago

Text stop corresponds to SMS but WhatsApp text is a more appropriate classification for me

Director in Manufacturing3 years ago

It would be interesting to see this broken down by age groups and size of company and how many countries

I’m personally a late GEN-X and prefer email. I just don’t like MS Teams that much. I want to organize things my way

But I bet people in 20’s at smaller companies in just one time zone prefer text….

Senior Director, Defense Programs in Software4 years ago

For best, you’d have to ask the people waiting for responses from me! I’m so omnichannel it can be dizzying. 😃

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