Identified Expertise

  1. People & Leadership3
  2. Disruptive & Emerging Technologies1
  3. Process Management1
  4. AI & Machine Learning1
  5. Data & Analytics0

Content Giuliano is Following

Do you trust the data & reports from the big analysts?

Strategy & Architecture

Yes

No

Sometimes

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111.8k viewscircle iconLightbulb on123 Upvotescircle icon58 Comments

What do you see as the biggest obstacle to undertaking AI projects in your company?

AI & Machine Learning

Budget

Security

Compliance

Culture

Time

Talent gap

Integration

Reliability

Buy-in from management

Insufficient data

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6.8k viewscircle iconLightbulb on3 Upvotescircle icon10 Comments

What are your favorite ServiceNow features from an IT perspective and why?

End-User Services & CollaborationEngineering
Giuliano Liguori
Giuliano LiguoriCEO at Kenovy in Software2 years ago
We enabled the ability to have people lookup their own ticket and review status and other inputs. This really helped us hold our service providers accountable.  For example, prior to doing that our NEW PC Deployment service ...read more
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When should IT be the owner/sponsor of the project versus the business when it comes to applications / systems?

Process ManagementPortfolio, Program & Project Management
Giuliano Liguori
Giuliano LiguoriCEO at Kenovy in Software2 years ago
It is IT's responsibility to identify needs and innovate. Often IT are the only ones who understand both the problem and solution and should always be willing to own a project, especially when no one else steps up to ...read more
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2k viewscircle icon3 Comments
Giuliano Liguori, CEO at Kenovy at Kenovy | Gartner Peer Community